Shipping policy
Delivery and Order Processing
Because every detail matters, we are committed to providing a delivery service that matches the quality of our pieces. Each order is carefully prepared within controlled timeframes, ensuring a smooth and stress-free experience.
Delivery within France
- Processing time: within 1 working day
- Delivery time: 4 to 7 working days
- Delivery cost: Free – complimentary home delivery
Delivery within Europe
- Processing time: 1 to 3 working days
- Delivery time: 4 to 7 working days depending on destination
- Delivery cost: Free – complimentary home delivery
Delivery within the USA
- Processing time: within 1 working day
- Delivery time: 4 to 7 working days depending on destination
- Delivery cost: Free – complimentary home delivery
International delivery
- Processing time: 1 to 3 working days
- Delivery time: 5 to 10 working days
Order tracking
As soon as your order has been dispatched, you will receive a tracking link by email so you can follow your parcel’s journey in real time. You will be kept informed at every stage until final delivery.
Returns policy
We want every piece you receive to be a perfect match. If you need to make a return, please refer to our dedicated policy for full details on refunds and exchanges.
Customer service
Our team is here to help with any questions or assistance you may need. Feel free to contact us at any time via our contact page. Your satisfaction is our priority.